Effective Date:
Vijayan Sports Academy is committed to providing the best sports training and booking services. This Return and Refund Policy outlines the terms for cancellations, refunds, and rescheduling of bookings.
1. CANCELLATION POLICY
- For Sports Facility Bookings:
- Cancellations must be made at least 48 hours before the scheduled booking to be eligible for a refund.
- Cancellations made within 48 hours of the booking will not be eligible for a refund.
- For Coaching & Training Programs:
- If a participant cancels within 7 days of registration, a partial refund may be issued after deducting administrative charges.
- No refunds will be provided for cancellations made after 7 days of registration.
2. REFUND POLICY
- Refunds (if applicable) will be processed within 7-10 business days via the original payment method.
- A processing fee may be deducted from the refund amount.
- If a session or event is canceled by Vijayan Sports Academy due to unforeseen circumstances (weather, maintenance, etc.), a full refund or rescheduling option will be offered.
3. RESCHEDULING POLICY
- Facility Bookings may be rescheduled once, provided the request is made at least 24 hours before the scheduled time.
- Training Sessions may be rescheduled based on coach availability and must be requested 48 hours in advance.
4. NON-REFUNDABLE ITEMS
- One-time registration fees for coaching programs.
- Customized sports training packages.
- Special event or tournament entry fees.
5. CONTACT FOR REFUND REQUESTS
To request a cancellation, refund, or reschedule, please contact us at:
📧 Email: vijayansportsacademy1@gmail.com
📞 Phone: 9994450641
All refund requests must include:
- Booking details (date, time, reference number).
- Reason for cancellation or refund request.
NOTE:
Vijayan Sports Academy reserves the right to modify this policy at any time. Updates will be posted on our website.